Doug Slais joined LeaseAccelerator in October 2010 as Vice President, Client Services. With over 20 years of customer-facing leasing experience, Slais was well prepared to manage and grow LeaseAccelerator’s Client Services team, which administers international lessee programs.
Prior to joining LeaseAccelerator, Slais held various sales, sales management and marketing roles at National Semiconductor, AT&T Capital, The CIT Group, and Somerset Capital Group.
What, specifically, does your team do?
In a nutshell, we are responsible for saving money for our lessee clients. On a transaction-by-transaction basis, we support our clients’ equipment leasing processes globally, including:
- Lease vs. Buy modeling and consulting
- Request for Proposal development
- Recruiting, engaging, supporting lessors
- Helping clients analyze bids using our Proposal Analysis and Ranking tools
- Transaction structuring and documentation management
Our expertise serves as a resource to our clients with the many questions that can arise before, during, and at the end of an equipment lease. To scale the process, our software team customizes our web-based software service, LeaseAccelerator for each client.
While we manage the overall client relationship throughout the lifecycle, after docs are signed, we hand off transactions to our Operations Team, which handles portfolio management – booking transactions through the end-of-term. They have several CPAs who have a good understanding of risks, controls, and accounting.
What do you like most about your job?
Two things come to mind: First, I really like using my experience in this industry to help lessees source capital and make wise decisions in structuring programs and transactions. Secondly, I enjoy interacting with people from different cultures, and with our global expansion, I am able to do that on nearly a daily basis. We support transactions in 44 countries today and compete transactions in 5 and are expanding the competitive lessor marketplace to 22 by 2012.
What is the most challenging part of your job?
Managing growth. These are very exciting times at LeaseAccelerator and we are growing, especially our international capabilities. The pace is challenging at times. But I love it.
How do you know our clients are satisfied?
By staying in continual communication with our clients and our team. Listening is critical. I know every week what is happening in each account – good, bad, and ugly. In the end, the true measure is client longevity and retention, which is very high here. This is driven by quantifiable savings and ROI, more than anything else.
What do you think the unique value is that LeaseAccelerator provides to its clients?
We bring order to the chaos of our clients’ equipment leasing activities around the world using our leasing expertise and software services. They get savings, efficiencies, transparency, and controls that they didn’t have before. Global lessees want a truly global, repeatable process. That’s what we do.
Slais resides in Northern Colorado with his wife and two daughters. He can be reached at: firstname.lastname@example.org.